Spa Policies

Viride Wellness Spa requires a minimum of 24 hour notice prior to cancelling or rescheduling your appointment. Your appointments are important to Viride and our professional staff. If you must cancel or reschedule any appointment, we ask that you contact us as soon as you have a conflict. Please provide a minimum of 24 hour notice. This gives us the opportunity to accommodate clients on our waitlist and also allows our team of professionals to fill their schedules. Without the proper 24 hour notice or if you do not show up to your appointment, you are subject to a 50% service fee.

Our Cancellation/No Show Policy presents when booking online, on client confirmations and reminders, on our spa forms, and on our website.

Clients must complete and sign intake forms prior to receiving services at the spa. All guests with medical conditions, including prenatal clients, should consult their doctors before scheduling. Services provided are for general purposes only and are not a substitute for professional medical treatment.

The Spa accepts minors for massage who are ages of 15-17 years old and minors of at least 13 for facial treatments. A parent or legal guardian must sign the minor consent form upon arrival for all services performed on their minor.  Minors who are 15-17 years old must have a parent in the treatment area during the entire service. All minors must keep their undergarments on for the entire duration of the session.

At any time Viride wellness spa Inc. has the right of refusal. Certain situations may present where Viride wellness spa will refuse to accept a new client or terminate the professional relationship with any current client. Right of refusal occurs when policies are violated, inappropriate behavior or solicitation occurs, and other circumstances not listed where Viride wellness spa views the client unfit for services provided.

Gift Certificates are available for purchase online. Gift Certificates are redeemable for the purchased service. Lost or stolen gift certificates are not replaceable. Certificates not redeemable for cash. Gift Certificates expire within one year of purchase date & are non-refundable. Conveniently purchase a Gift Certificate Purchase Gift Certificates online.

A discount applies to a single scheduled service. Discounts do not apply to the purchase of a gift certificate. Combining a discount with any other offer, promotion, or sale is prohibited.

The Promotional value of a Groupon expires 120 days after purchase. The promotional value for ALL Groupons purchased to Viride Wellness Spa have expired. The amount paid for the Groupon can be applied towards a service. The additional cost of the service is the responsibility of the client. No Extensions are given on Groupons.