Spa Policies

CANCELLATION POLICY

Viride wellness spa understands that sometimes it is necessary to reschedule or cancel an appointment.

Our spa policy requires a 24 hour notice prior to changing or cancelling your appointment.  The spa charges a No-Show or Late Cancellation fee for 50% of the scheduled service without proper notification. This fee will also apply by not showing up to your scheduled appointment.

Our Cancellation Policy is stated when booking online, on our spa forms, & on our website. Our policy is also stated on client appointment confirmations & reminders.

HEALTH & WELLNESS POLICY

All guests with medical conditions, including prenatal clients, should consult their doctors before scheduling. Services are provided for general purposes only & are not  a substitute for professional medical treatment.

MINORS POLICY

A parent or guardian must sign the minor consent form upon arrival for all services performed on their Minor.  Minors who are 18 & under must have a parent in the treatment area during the entire service. The Spa accepts clients who are minors from the ages of 15-18 years.

GIFT CERTIFICATES

Gift Certificates are available for purchase at the spa & online. Gift Certificates are redeemable for the purchased service. Lost or stolen gift certificates are not replaceable. Certificates may not be redeemed for cash. Gift Certificates expire within one year of purchase date & are non-refundable.

DISCOUNT RESTRICTIONS

A discount applies to a single scheduled service. Discounts can not be applied to the purchase of a gift certificate. Discounts can not be combined with any other discount, sale, or promotion.

GROUPON POLICY

The Promotional value of a Groupon expires 120 days after purchase. The promotional value for ALL Groupons purchased to Viride Wellness Spa have expired. The amount paid for the Groupon can be applied towards a service. The additional cost of the service is the responsibility of the client. No Extensions are given on Groupons.