Spa Policies
CANCELLATION POLICY
Viride wellness spa understands that sometimes it is necessary to reschedule or cancel an appointment.
Our spa policy requires a 24 hour notice prior to changing or cancelling your appointment. The spa charges a No-Show or Late Cancellation fee for 50% of the scheduled service without proper notification. This fee will also apply by not showing up to your scheduled appointment.
Our Cancellation Policy presents when booking online, confirmations & reminders, on our spa forms, & on our website. Our policy is also stated on client appointment confirmations & reminders.
HEALTH & WELLNESS POLICY
All guests with medical conditions, including prenatal clients, should consult their doctors before scheduling. Services provided for general purposes only & are not a substitute for professional medical treatment.
MINORS POLICY
A parent or guardian must sign the minor consent form upon arrival for all services performed on their Minor. Minors who are 18 & under must have a parent in the treatment area during the entire service. The Spa accepts clients who are minors from the ages of 15-18 years.
GIFT CERTIFICATES
Gift Certificates are available for purchase at the spa & online. Gift Certificates are redeemable for the purchased service. Lost or stolen gift certificates are not replaceable. Certificates not redeemable for cash. Gift Certificates expire within one year of purchase date & are non-refundable. Conveniently purchase a Gift Certificate Purchase Gift Certificates online.
DISCOUNT RESTRICTIONS
A discount applies to a single scheduled service. Discounts can not be applied to the purchase of a gift certificate. Discounts can not be combined with any other discount, sale, or promotion.
GROUPON POLICY
The Promotional value of a Groupon expires 120 days after purchase. The promotional value for ALL Groupons purchased to Viride Wellness Spa have expired. The amount paid for the Groupon can be applied towards a service. The additional cost of the service is the responsibility of the client. No Extensions are given on Groupons.