Spa Policies


We understand that sometimes it is necessary to reschedule or cancel an appointment. Our spa policy requires a 24 HOUR notice prior to changing or canceling your appointment. If you do not cancel within the 24 hours or do not show up for your scheduled appointment you will be charged a cancellation fee of 50% of your scheduled service.


All guests with medical conditions & Pre-Natal clients are advised to consult their doctors BEFORE booking any services. Services are provided for general purposes only & are not intended to be a substitute for professional medical treatment.


A parent or guardian must sign the proper consent form upon check in for all services performed on their Minor.  Minors age 18 & under, must have a parent in the treatment area during the entire service. The Spa accepts clients who are minors from the ages of 15-18 years.


Gift Certificates are available for purchase at the spa & online. They are redeemable for the purchased service. Lost or stolen gift certificates are not replaceable. Certificates may not be redeemed for cash. Gift Certificates expire within one year of purchase date & are non-refundable.


Packages can not be combined with any other offer. Packages can be shared between individuals at no extra charge to the client. Refunds will not be issued for unused sessions. Packages expire within one year of purchase date.


A discount applies to a single scheduled service. Discounts can not be applied to the purchase of a gift certificate or be combined with any other discount, sale, or promotion.


The Promotional value of a Groupon expires 120 days after purchase. The promotional value, what you paid, for ALL Groupons purchased to Viride Wellness Spa has expired as the last Groupon deal ended as of 2019. The amount paid for the Groupon can be applied towards a service, with the additional cost being the responsibility of the client. No Extensions are given on Groupons.